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This policy applies to data collected by (we) It’s A Monthly Thing Limited, including our family of brands; Pink Parcel, Betty and Betty For Schools.
Information you provide to us
We may collect or process various information that you provide to us, including:
Information we collect about you
When you visit our website we may automatically collect information which allows us to recognise you, your preferences (including products you have looked at and added to your basket) and how you use this website. This information may include:
We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.
What if I am under 13?
If you are aged under 13, please get your guardian’s permission before you provide any personal information to betty.
In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect or store any personal information about children under age 13, and our company websites are not designed to collect personal information from children under age 13. We ask purchasers to confirm if they are over 13 to restrict those who are younger from accessing certain features. For more information, please review our Special Note to Parents.
We will use the information we collect about you in the following ways:
To process your order
To improve the service we provide
For direct marketing
We have partnered with certain trusted third parties in order to provide our service to you and to help us better understand your preferences. We may need to share your personal information with some of these service partners, however, we will only allow these third parties to handle your personal information when they have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your information to provide services to us and to you, and for no other purposes. We may provide outside companies with aggregated and anonymised information and analytics about our customers but that would never identify you and we will never sell or rent your personal information to other organisations for any purposes.
The types of companies with whom we share data in order to provide and promote our goods and services are listed below:
External Service Provider: businesses that help us to provide a better experience personalised to you including providers of intelligence tools and social media platforms, providers of website hosting, marketing and advertising services and organisers of discount and loyalty schemes.
Reason for Sharing your data: we want to understand you and your needs as a customer, to help us deliver a the best customer journey possible. We aim to do this by tailoring your experience and reaching you on the channels that you enjoy using.
External Service Provider: businesses that help us provide our goods and services to you including providers of ecommerce platforms and payment, logistics, delivery, courier and returns management services.
Reason for Sharing your data: these providers make it possible for us to supply our products and services to you.
Other third partiesWe may also share your data with:
Once we have received your information, we will use strict procedures and security features to prevent unauthorised access and keep your data secure:
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Any information we use for marketing purposes will be kept for up to 2 years if you are not a current customer of betty. If you are a current customer of betty we will hold your data for marketing purposes for as long as is needed to fulfil that contract.
On occasion your personal information might be shared outside of the European Economic Area (the EEA) in order to deliver our products and services to you. The reason for this will normally be that service providers or you are not located the EEA. Specific data protection laws are associated with transferring data outside of the EEA and we will make sure that if your personal information is transferred outside of the EEA, this process is secure and compliant with data protection law.
You can view, correct or update the personal contact information you provide to IAMT in your account at anytime.
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data or to withdraw your consent to marketing communications or profiling, you can contact our Data Protection Officer who will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
You have the following rights:
You have the right to lodge a complaint with the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, SK9 5AF, United Kingdom if you believe we have not handled your personal data in accordance with the law. Further information, including contact details, is available at https://ico.org.uk.
At IAMT we recognize the need to provide further privacy protections with respect to personal information we may collect from children on our sites and applications. On some of the features on our sites we ask the user to confirm they are 13 or over. For example, marketing communications that are intended for under 13’s. We do not knowingly collect personal information from children in connection with those features. When we intend to collect personal information from children, we take additional steps to protect children’s privacy, including:
Limiting our collection of personal information from children to no more than is reasonably necessary to participate in an online activity; andGiving all users access or the ability to request access to personal information we have collected and the ability to request that the personal information be changed or deleted, and to seek the authorisation or consent from the holder of parental responsibility over the child.